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Saxophone Warranties   Message List  
Reply | Forward Message #7303 of 8337 |
RE: [SaxophoneRepair] Re: Saxophone Warranties

That’s EXACTLY what we are looking for! Thank you!

 

We’re going to warrant our instruments on two levels:

All saxophones will be warranted for one year against defects in workmanship and materials, excluding pads, corks, felts, and finish.

 

The Category Five series will be warranted for 25 years, under the same terms.

 

Warranty will apply to the original purchaser only, and proof of purchase will be required. All warranty work will be done by us at our office in New Orleans.

 

 

From: SaxophoneRepair@yahoogroups.com [mailto:SaxophoneRepair@yahoogroups.com] On Behalf Of angular.gyrus
Sent: Sunday, July 05, 2009 5:23 AM
To: SaxophoneRepair@yahoogroups.com
Subject: [SaxophoneRepair] Re: Saxophone Warranties

 




Hi Steve

I'm not sure if this is not too low detail, but it may be helpful:
The sax I am going to repad came from John Packer in the UK. This is their guarantee:
http://www.johnpacker.co.uk/product-information-29/48.htm
& returns policy:
http://www.johnpacker.co.uk/help-8/66.htm

Jan

--- In SaxophoneRepair@yahoogroups.com, "STEVE GOODSON" <saxgourmet@...> wrote:
>
> We're preparing some warranties for our instruments. I'd like to know what
> is "usual and customary" in the industry. Any examples would be much
> appreciated.
>
>
>
> We're going to warrant all our instruments EXCEPT the Category Five for one
> year against defects in workmanship and materials.
>
> The Category Five will be warranted for 25 years against defects in
> workmanship and materials (pads, corks, felts, and finish excepted)
>
>
>
> STEVE GOODSON
>
> SAXOPHONE DESIGNER TO THE STARS
>
>
>
> our products are ALL rated
>
>
>
> cid:339191121@25022009-09F4
>
>
>
> PLEASE VISIT MY WEBSITES
> <http://www.nationofmusic.com/> http://www.nationofmusic.com/ (retail sales
> and discussion forum)
> <http://launch.groups.yahoo.com/group/SaxophoneRepair/>
> http://launch.groups.yahoo.com/group/SaxophoneRepair/ (discussion group)
> <http://www.saxgourmet.com/> http://www.saxgourmet.com/ (saxophone history
> and information)
> <http://saxophonethoughts.blogspot.com/>
> http://saxophonethoughts.blogspot.com/ (my personal saxophone blog)
>
>
>
> READ MY ARTICLES ON SAXOPHONE DESIGN IN EACH ISSUE OF THE SAXOPHONE JOURNAL
> The Music Business is a cruel and shallow money trench, a long plastic
> hallway where thieves
>
> BASIC SHOP RATE................$100/HR
>
> IF YOU WATCH.....................$125/HR
>
> IF YOU ASK QUESTIONS......$150/HR
>
> IF I HAVE TO LISTEN TO A CONCERT
>
> LONGER THAN FIVE MINUTES WHEN
>
> YOU PICK UP YOUR HORN....$250/HR
>
>
>
> The Music Business is a cruel and shallow money trench, a long plastic
> hallway where thieves and pimps run free and good men die like dogs. There's
> also a negative side." Hunter S. Thompson
>
>
>
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Sun Jul 5, 2009 1:13 pm

saxgourmet
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Message #7303 of 8337 |
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We're preparing some warranties for our instruments. I'd like to know what is "usual and customary" in the industry. Any examples would be much appreciated. ...
STEVE GOODSON
saxgourmet
Offline Send Email
Jul 4, 2009
10:28 pm

Hi Steve I'm not sure if this is not too low detail, but it may be helpful: The sax I am going to repad came from John Packer in the UK. This is their...
angular.gyrus
Offline Send Email
Jul 5, 2009
10:24 am

That's EXACTLY what we are looking for! Thank you! We're going to warrant our instruments on two levels: All saxophones will be warranted for one year against...
STEVE GOODSON
saxgourmet
Offline Send Email
Jul 5, 2009
1:14 pm

Instrument warranties are a pet peeve of mine and I'm speaking from the perspective of a consumer who has had issues in this area in regards to a brand new...
Blair Barrett
blairbarrettnyc
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Jul 5, 2009
3:27 pm

I can't imagine an instrument where the pads don't fit, the keys need swedging, etc. as you describe..we set them all up here, I personally play test them all...
STEVE GOODSON
saxgourmet
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Jul 5, 2009
4:53 pm

Our head sax guy goes over all the intermediate and pro saxes when they come in (our brass guys do comparable checks, and we also do the clarinets, oboes,...
Bill Hausmann
zoot51
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Jul 6, 2009
2:20 am

What? You can't cover scratches? Now I suppose you're going to tell me you don't cover wrong notes either. ;-) In my case the dealer is in Bethesda, MD. and I...
Blair Barrett
blairbarrettnyc
Offline Send Email
Jul 6, 2009
3:19 am

"Drop-shipping" by definition means it goes from the factory/distributer directly WITHOUT going to the dealer first.  That being the case, they could not...
Bill Hausmann
zoot51
Offline Send Email
Jul 7, 2009
1:21 am
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