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Come and gone   Message List  
Reply | Forward Message #58 of 83 |
Re: Come and gone + refunds

calling should always precede any kind of paypal complaint imho but
everyone has a different limit to his patience.

I haven't received my QLPG either. maybe by x-mas. not sure.
hopefully before.

I enquired about a refund a month or so ago and was told that it was
impossible as she needed every dollar to make the shipping happen and
she couldn't spare any cash for a refund. ?????

so, good luck on asking for a refund.

the straw broke the camels back a long time ago w/cyndustries. at 2
years the situation became absurd and now that it's been 3 years +
almost 1 month (for 1 module) i can say that if i do not receive my
QLPQ some time in january that i will file a paypal complaint as
well. i hate to even think about taking that kind of action but
there's only so much a person can expect to put up with. i really
hope the module shows up because a) I don't want to call cynthia on
the phone and b) don't want to cause her any further distress as it
seems to really be a turd in the punch bowl on many levels for her
and i have a sincere concern for her fragility and c) i really want a
QLPG damnit.

BUT... if i call her and get no satisfaction then i'll have to
complain to paypal. 3+ years has to be a more than reasonable cut off.

but i temper these thoughts by reading Grant richters posts on the
Wiard group.. BUT he is very upfront w/his customers and tells them
from the get go how long their order will take to fill etc and i've
never had any kind of transparent business experience w/cyndustries.

blah..
bah humbug

happy holidays everyone i hope you can put sour thoughts out of your
minds and enjoy some time w/friends and family and have a beer or
something and appreciate that you don't have worse problems in life
than extremely late delivery of wonderful esoteric modular synth
modules (w/o manuals of course)

steve

--- In unofficial_cyndustries_group@yahoogroups.com, Sam Ecoff
<secoff@...> wrote:
>
> Hi Guys,
>
> Let me begin by saying that I'm not attempting to defend Cynthia.
I
> understand that there is frustration here, and that some people
have
> legitimate concerns. May I offer this suggestion? I've had very
good
> luck in the past calling Cynthia directly. I have found that e-
mail
> seems not to be the best way to communicate. Why don't you give her
a
> call and see if you can straighten things out, or at least find
out
> more. In the past, she's been very kind to me.
>
> HTH
>
> Sam E.
>
>
>
> On Dec 21, 2008, at 9:58 AM, Gene Schwartz wrote:
>
> > I was told that the anything and the 2 pulse divider modules were
in
> > stock. a couple of days later I emailed to find out about an
eta,
> > and was told 4 to 5 days. since then, silence. I do not believe
that
> > they were in stock, or if they were, they went to other people -
in
> > either case, I should have gotten a communication about it. I
sold
> > my modcan pulse divider because I believed I'd get these in a
few
> > days, and now I'm fearing the worst.
> >
> >
> >>
> >>
> >> The "Shipping Frenzy" post on the Official List said that
> >> "more" Anything Modules would be shipping as part of
> >> the "frenzy". This suggested that someone had been sent an
Anything -
> >> great. So I wasn't first in line - my order is only one year old.
> >>
> >> Wondering how the the lucky Anything receivers were enjoying
> >> the module, I emailed the Official List to ask. The message
> >> did not show up - censored, perhaps. And an inquiry sent to
> >> Cynthia has gone unanswered.
> >>
> >> The Cyndustries site says the Anything is "Shipping". All
> >> signs suggest that "gross exaggeration" would be a kind
> >> way to describe the "shipping" claim.
> >>
> >> This is sad. Maybe its time to ask for a refund.
> >>
> >>
> >
> >
>





Mon Dec 22, 2008 5:41 am

dayjob111
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Forward
Message #58 of 83 |
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Welp despite the fact that an assured delivery time frame was stated and a picture of the lovely modules was posted...yet another delivery date has come and...
analogassailant
Offline Send Email
Dec 21, 2008
3:36 pm

I ordered 3 new modules before Thanksgiving, after getting assurances that they were in stock. They have not arrived, and my last 2 emails about the status...
Gene Schwartz
droolmaster0
Offline Send Email
Dec 21, 2008
3:39 pm

The "Shipping Frenzy" post on the Official List said that "more" Anything Modules would be shipping as part of the "frenzy". This suggested that someone had...
billobrecht
Offline Send Email
Dec 21, 2008
3:55 pm

I was told that the anything and the 2 pulse divider modules were in stock. a couple of days later I emailed to find out about an eta, and was told 4 to 5...
Gene Schwartz
droolmaster0
Offline Send Email
Dec 21, 2008
3:58 pm

Wire fraud From Wikipedia, the free encyclopedia Wire fraud is a legal concept in the United States Code which provides for enhanced penalty of any criminally...
billobrecht
Offline Send Email
Dec 21, 2008
4:17 pm

Hi Guys, Let me begin by saying that I'm not attempting to defend Cynthia. I understand that there is frustration here, and that some people have legitimate...
Sam Ecoff
sam_ecoff
Offline Send Email
Dec 22, 2008
5:11 am

calling should always precede any kind of paypal complaint imho but everyone has a different limit to his patience. I haven't received my QLPG either. maybe...
dayjob111
Offline Send Email
Dec 22, 2008
5:41 am

I don't know if this helps you at all, but there's some rumblings on the electro-music forum that they're going to do a second run of the LPG PCBs. (Don't...
Sam Ecoff
sam_ecoff
Offline Send Email
Dec 22, 2008
6:47 am

Yes, a phone call before a Paypal complaint seems a good idea - Anyone have a phone number for Cyndustries ? Thanks...
billobrecht
Offline Send Email
Dec 22, 2008
1:15 pm

(310) 828-8011 ... Sam E....
Sam Ecoff
sam_ecoff
Offline Send Email
Dec 22, 2008
2:57 pm

310 828 8011 is "disconnected or no longer in service" (recorded message from phone company) this isn't exactly encouraging.......
billobrecht
Offline Send Email
Dec 22, 2008
5:41 pm

I show 310-573-1936 ... From: "billobrecht" <billobrecht@...> ... 310 828 8011 is "disconnected or no longer in service" (recorded message from phone...
implode7@...
droolmaster0
Offline Send Email
Dec 22, 2008
5:50 pm

I just spoke with Cynthia. She asked that I not pass along anything she told me. I don't think it would be a violation of her confidence to say that she told...
billobrecht
Offline Send Email
Dec 22, 2008
6:19 pm

thanks for the info. glad you spoke w/her. i spoke w/her once a really long time ago and i recall that conversation was pleasant enough. I'm more or less sure...
dayjob111
Offline Send Email
Dec 22, 2008
9:58 pm

Seems the status of the QLPG's has changed from "Shipping first week of december" now to "Shipping!"....whatever that means. Oh hell i knew i shouldn't have...
analogassailant
Offline Send Email
Dec 23, 2008
9:11 pm

Uh...speaking of holding your breath... has anyone received an e-mail from Cynthia today ? :) Hint..Hint ... of...
ramechling_108
Offline Send Email
Dec 23, 2008
10:33 pm

No email yet. I guess we know which squeeky wheel got the grease. ;-) hehe ... unofficial_cyndustries_group@yahoogroups.com, "analogassailant" ... week ... i...
analogassailant
Offline Send Email
Dec 23, 2008
10:40 pm

no email here either. i got one from her about 2 weeks ago. no package from cyndustries yet. steve ... unofficial_cyndustries_group@yahoogroups.com,...
dayjob111
Offline Send Email
Dec 24, 2008
3:54 pm

good news. i received an email from Cynthia today w/a UPS tracking # letting me know my QLPG has shipped. anyone else get a similar email? oh, and happy new...
dayjob111
Offline Send Email
Jan 6, 2009
7:32 pm
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